FAQs
Probate questions, answered plainly
If you don’t see your question below, email hello@probatedesk.com and we’ll respond within one business day.
Executors of straightforward BC estates with a valid will, Canadian assets, and no active disputes.
We offer three service tiers: Basic ($799), Premium ($1,499), and White Glove ($2,499). Choose based on the level of support you need.
Basic includes automated form generation and email support. Premium adds human document review, phone support, free notarization in Vancouver, and one requisition response. White Glove includes everything plus priority same-day support and a dedicated coordinator.
Yes. If you start with Basic or Premium and need additional support, contact us and we’ll adjust your service level. You’ll only pay the difference.
You submit the application yourself. We prepare forms and instructions so your filing is organised.
Intake responses and documents are encrypted in transit and at rest, hosted in Canada, and never sold.
Basic and Premium tiers: 5-7 business days. White Glove tier: 3-5 business days priority. Add Rush Processing ($299) for 48-hour delivery.
ProbateDesk provides document preparation and general information. For legal advice, contact independent counsel.
Yes—Canadian cloud infrastructure.
Intake takes ~15–25 minutes. Wills Notice search ~20 business days. Court processing varies by registry (weeks–months).
Court filing fees, postage/courier for notices, and BC probate fees are paid separately directly to the court.
V1 supports a single executor. Multi-executor support is planned.